FAQ

When Will My Order Ship?

Orders are usually processed and shipped within 1-2 working days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 5-20 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

How to track my order?

After your order is shipped, a tracking number will be displayed. You can use the tracking number provided to track your order on our company's website.  

 

Please note: It  may take 48 to 72 hours to update the tracking information, and sometimes the tracking number may change. If you cannot get the tracking information of your order after 3 days, please feel free to contact us for more information.

I am not satisfied with the product. what can I do?

If you are not 100% satisfied with the purchased item, you can return the order to our warehouse for a refund or exchange within 45 days after purchase. We provide free return + exchange service.

 

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